Terms
& Conditions
CONTRACT
• The contract shall be made only upon the company's
acceptance of the buyers order for the products, which
are the subject of the contract (“the products”).
The date of the contract shall be the date specified on
the invoice issued to the buyer (“the invoice date”).
• The products are not sold on a sale or return
basis.
PRICES
• Are correct at the time of printing but are
subject to alteration without prior notice.
NO MINIMUM ORDER
• No order is too small and no minimum order charge
applies.
GUARANTEE
• All items are guaranteed according to the manufacturers
warranty. All glass items are specifically excluded
from this guarantee
COLOURS
• We take every care to ensure that the description
and specifications of our products are correct. The
colours used on this website are as close a representation
as possible, we cannot accept any responsibility for
any variations in colour caused by the browser software
or computer system used by you.
FAULTS
• The customer shall inspect the products immediately
on delivery and shall within 48hours of delivery notify
Euro Products of any damaged goods, defects or discrepancies.
Any physically damaged products must be returned to
Euro Products within 14 days of delivery for replacement
of damaged goods.
CANCELLATIONS
Cancellation after despatch of goods cannot be accepted.
RETURNS PROCEDURE
• Please inform us in writing or by phone before
the goods are returned in order to obtain a returns
number.
• Euro Products does not accept liability for
packages damaged during transit and proof of postage
is not proof of delivery. We strongly advise you to
send your packages by recorded delivery, registered
post or courier to maintain sufficient insurance cover
to the value of the goods.
• The cost of return carriage is to borne by the
customer – this will be refunded (up to a maximum
of £5) if the product proves to be defective.
TRADEMARKS
• Euro Products services mentioned on this website
are either trademarks or registered trade marks of UK
and/or other countries. Other product and company names
mentioned on this web site may be the trademarks or
registered trademarks of their respective owners.
LIABILITY
Provision of the website
• Euro Products does not represent or warrant
that the information accessible via this website is,
accurate, complete or current.
• Price & availability information is subject
to change without notice.
• The product shown may have different packaging
to that shown on the website.
• Except as specifically stated on the website,
to the fullest extent permitted at law, neither Euro
Products nor any of its affiliates, directors, employees
or other representatives will be liable for damages
arising out of or in connection with the use of this
web site or information, content, materials or products
included on this site.
FORCE MAJORIE
• Neither party shall be liable for any default
due to any act of God, war, strike, lockout industrial
action, fire, flood, drought, storm or other event beyond
reasonable control of either party.
LEGAL PROVISION
• The construction, validity and performance of
this agreement is governed by the laws and jurisdiction
of Northern Ireland, Scotland, England and Wales.
TRADE CUSTOMERS
Goods are sold on the understanding that they will be
used for their intended purpose. No responsibility will
be accepted by Euro Products, for trained or untrained
personnel without qualified supervision using or misusing
equipment or products supplied by us. All offers online
are subject to stock availability and we reserve the
right to restrict or refuse any order of application
for credit at any time. In exceptional circumstances,
if an article is unavailable, we may send a carefully
selected substitute. We take special care to show correct
sizes and specifications and such descriptions whilst
given as a guide, in good faith, are subject to alteration
by the seller without notice.
COMPLAINTS
If you feel you have any complaints, please contact
us via one of the following methods.
Email us at: info@euro-products.co.uk
In writing: Euro Products Ltd, Rainbow House, Maryland
Industrial Estate, 286 Ballygowan Road, Moneyrea, Belfast
BT23 6BL
Tel: +44 (0) 28 9044 9744
Fax: +44 (0) 28 9044 9755
We pledge to:
• Acknowledge all complaints within 5 working
days (Excluding public holiday periods)
• Advise our customers how long it will take to
resolve the complaint.
• Keep the customer informed throughout the process.
Problems & Questions
Please do not hesitate to contact us: info@euro-products.co.uk
Feedback
If you have any comments or suggestions, please send
them to: info@euro-products.co.uk |
