Terms & Conditions

TERMS AND CONDITIONS OF SALE

The following conditions are accepted by both the Buyer and Seller.

INTERPRETATION

§ “The seller” or “The Company” means He-Shi Enterprises Ltd T/A 4Beauty Group.

§ “The Buyer” means the person, firm or the company buying Products from the Company.

§ “Products” means items forming the subject matter of the contract between the buyer and the 

seller.

§ “Orders” means the Buyer’s instructions to the Company to supply the ProductsCONTRACT

§ The contract shall be made only upon the Company’s acceptance of the Buyer’s order for 

the Products which are the subject of the contract (“the Products”). The date of the contract 

shall be the date specified on the invoice issued to the Buyer (“the invoice date”).

§ The Products are not sold on a sale or return basis.

§ The Products are sold on the understanding that they will be used for their intended purpose, 

for the Buyer’s own use, or used in treatments performed by the Buyer or their staff or retailed 

from the Buyer’s place of business. No responsibility will be accepted by He-Shi Enterprises 

Ltd, for trained or untrained personnel without qualified supervision using or misusing 

equipment or Products supplied by us. At no time may the buyer retail Products via a 

website or sub distribute the Products at discounted prices without written permission from 

the Company or a contractual agreement being in place.

§ The Company reserves the right to withhold products if the Buyer is in breach of these 

conditions or is conducting their business in any way which is detrimental to any of the 

Company’s brands.

PRICES

§ All prices are correct at the time of printing but are subject to alteration without prior notice.

§ All prices will be exclusive of VAT at ruling rates and delivery charges.

PAYMENT

§ Payment is due in full prior to despatch of goods unless a credit agreement is agreed 

beforehand.

§ If a credit agreement exists then payment is due in full, within the agreed period from the 

invoice date. Further orders will not be despatched whilst a balance is outstanding.

§ We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month.

DELIVERY CHARGES

Charges if applicable will be invoiced with the order and will vary dependant upon order size.

GUARANTEE

All items are guaranteed according to the manufacturer’s warranty. All glass items are specifically 

excluded from this guarantee.

CANCELLATION

The Buyer may cancel any order for Goods for any reason up to the point of dispatch and any payments made by the Buyer shall be refunded in full within 28 days. The Buyer may cancel any Contract for Services at any time before 14 working days has passed from the day after the Contract was made and any payments made by the Buyer shall be refunded in full within 28 days. If, however, the Supplier starts to perform its side of the Contract with the agreement of the Buyer before the Buyer exercises this right to cancel, the right to cancel is lost.

The Buyer shall inspect the Goods immediately upon receipt and shall notify the Supplier via email within 3 working days of delivery if the Goods are damaged or do not comply with any of the Contract.  If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.

Where a claim of defect or damage is made, the Goods shall be returned by the Buyer to the Supplier within 28 days of delivery. The Buyer shall be entitled to a replacement or a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.

If you are a consumer you have the right, in addition to your other rights, to cancel the Contract for Goods and receive a refund by informing the Supplier via email within 14 working days of receipt of the Goods.  

Goods must be returned by the Buyer at the Buyer’s expense within 14 days of cancellation in the original packaging and should be adequately insured during the return journey. The Buyer will receive a refund of all monies paid for the Goods excluding delivery charges, if any and for return postal charges. If the Buyer fails to return the Goods following cancellation, the Supplier shall be entitled to deduct the cost of recovering the Goods from the Buyer.

Goods to be returned must clearly show the order number obtained from the Supplier on the package.

Where returned Goods are found to be damaged due to the Buyer’s fault the Buyer will be liable for the cost of remedying such damage.

Personalised products cannot be exchanged or refunded.

 

Contact

T: +44 (0)28 9044 9744
F: 028 90815818
E: Email Us
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